Why did I receive a parking fine?

Common reasons for receiving a parking fine

A parking fine can be issued for several reasons. Check if any of the following situations apply to you:

✔ No parking session started
You must always start a parking session via the EasyPark app unless you have a valid permit.

✔ Incorrect zone number entered
Parking zones vary by location. Always check if the zone number you entered matches the one on the signs near your car.

✔ Incorrect license plate selected
Your fine may have been issued because your parking session was registered under a different license plate than your actual vehicle. Check if you selected the correct license plate when starting the session.

✔ Parking outside permitted hours
Some zones have restrictions, such as only allowing parking at specific times or prohibiting parking on certain days.

✔ Exceeded maximum parking duration
Some zones have a maximum parking time. If you exceed this limit, you may receive a fine.

✔ Parking in a reserved space without a permit
If you park in a space reserved for permit holders or specific vehicles (such as disabled parking spaces), you may be fined.

✔ Unsuccessful payment
If there was an issue with your payment (for example, a declined credit card or failed direct debit), your parking session may not have been properly registered.

✔ Parking at a location that does not support EasyPark
Not all parking areas and garages support EasyPark. Check in the app if EasyPark is valid at your location.

How do I check why my fine was issued?

You can follow a few steps to determine what happened:

1. Check your parking session in the EasyPark app

  • Open the EasyPark app and review your recent parking sessions.

  • Check if you had an active parking session at the time the fine was issued.

  • Verify if the correct license plate and zone number were used.

2. Review the information on the fine itself

  • The reason for the fine is usually stated on the ticket.

  • The issuing authority (municipality or parking operator) is also mentioned.

3. Still unsure? Contact the issuing authority

  • The contact details of the issuing authority are usually found on the back or bottom of the fine.

  • EasyPark can help you verify if your parking session was correctly registered but cannot cancel the fine.

Can I dispute the fine?

If you believe the fine was issued incorrectly, you can file a dispute with the issuing authority.

For more information on how to dispute a fine, check this article.