We’re here to help you!

Do you have a question? We may already have the answer! Check out our frequently asked questions below, or look for your answer using the search bar. If you still need help finding the answer you're looking for, please get in touch with our Customer Care, and we will make sure you get the help you need.

Contact us

Have you still not found an answer to your question? Get in touch!

Our ChatBot is always available, and our customer service agents respond via live chat when they are online. This is the fastest way to get help!

To help us assist you as efficiently as possible, please have the following information ready:

✅ Private customers: We need your phone number and license plate number
✅ Businesses: Please provide your customer number or organization number

Unfortunately, we are experiencing that dishonest individuals are using EasyPark’s name in attempts to obtain sensitive information. We strongly advise against clicking on any links or sharing personal information via a link received in an SMS or email. EasyPark does not send SMS or emails about updating payment/invoice information. If you have unfortunately provided payment information through a link in an SMS or email, please contact your bank immediately. They can help you take the necessary actions.

Opening hours:

Monday: 08:00 - 18:30

Tuesday: 08:00 - 18:30

Wednesday: 08:00 - 18:30

Thursday: 08:00 - 18:30

Friday: 08:00 - 18:30

Saturday: 10:00 - 16:00

Sunday and public holidays: Closed

Email: kundeservice@easypark.net