Case study: Pharma leader saves 207 workdays with parking expense automation

The challenge

A leading Italian pharmaceutical company based in Florence, distinguished for its innovative approach, with around 200 employees, many of whom are frequently on the road across Tuscany, faced a growing challenge as managing parking expenses became an administrative burden. With 53 regular parking users and around 4 parkings per week per employee, collecting and processing receipts from employees on the road led to inefficiencies, confusion, and frustration for both the employees and administrative staff.

Employees spent excessive time handling parking receipts manually, while the administrative team struggled to track and process expenses efficiently. This inefficient system resulted in wasted time, unclear cost management, and declining employee satisfaction, highlighting the need for a streamlined solution.

The solution

In search of a more efficient digital solution, the company aimed to streamline parking expense management in order to ensure all employees followed the same process and to eliminate the need to closely check individual receipts.

EasyPark presented the advantages of digitizing the parking expense management process, providing a straightforward solution that could simplify and streamline parking for employees and reduce administrative overhead.

After careful evaluation, the company adopted the EasyPark Business solution. One key differentiator, compared to competitors, was the self-service portal, which offered administrators clear insights into parking usage and an easy way to review parking and payment history.

The customer value

The switch to EasyPark Business resulted in significant operational improvements. The company saved 207 working days annually across all users by digitizing parking expense administration. All our drivers, particularly those in sales, appreciated the reduced time spent on parking reporting, allowing them to focus more on their primary duties.

Administrators benefited from the streamlined process, with more employees following the parking policy and fewer handling parking outside the EasyPark system. The EasyPark Business solution boosted overall efficiency and increased satisfaction for both employees and the administrative team.

In conclusion, we’re extremely satisfied with the EasyPark Business solution and the collaboration with their team. From the onboarding process onward, their support has been excellent, ensuring everything runs smoothly and helping us quickly resolve any issues that have arisen.