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EasyPark Business: Solving business parking with customers in mind
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Jenni Jyrkinen, Head of B2B Sales Finland
A customer success story from Finland
At EasyPark Business, our approach is centered on customer success, ensuring that we deliver tailored solutions that truly address our customers' needs. We take pride in collaborating closely with our clients, involving them in discussions to co-create solutions that bring real value. By simplifying day-to-day parking for employees and frequent drivers, EasyPark Business ensures a hassle-free experience, letting them focus on their tasks. Meanwhile, the solution streamlines parking expense management for administrators, making it easier to track and manage costs. This customer-first approach enhances the parking experience while providing finance teams with an efficient, transparent system to reduce paperwork and optimize oversight.
Jenni Jyrkinen, Head of B2B Sales Finland, worked closely with Bravida Finland Oy, a leading provider of energy-efficient building solutions in the Nordics, to deliver a seamless, customer-centric solution. Bravida's adoption of EasyPark Business' complete digital solution equipped installers with a user-friendly parking application, while providing administrative staff with a convenient portal for expense management and reporting. The commitment of Jenni to understanding Bravida’s unique challenges and needs highlights the power of a personalized approach, transforming their parking management and making life easier for their entire team. Read Jenni's interview to learn more about her insights and how EasyPark Business can create space for your company to grow.
How did Bravida customize the EasyPark Business solution to specifically meet their operational needs?
We wanted to create an easy and reliable service that streamlines all business parking-related administration for our customers. Bravida is a large organization with more than 700 employees in Finland alone. You can imagine, one invoice covering all parking expenses would be too complex to manage across multiple departments. After discussing with Bravida’s finance department, we found a simplified solution by issuing one invoice per department.
Please tell us about your experience of onboarding customers to the EasyPark Business solution.
With a large organization, it’s crucial that we onboard the entire company with clear communication to both employees and administrators. We decided to add instructions to the customer’s intranet, onboarded 11 administrators to our self-service platform, and connect all employees to the EasyPark Business service. We truly have polished the user experience at all levels!
Discover how we helped Bravida succeed in our full case study here.
What’s the most rewarding part of your role?
For me, working in sales, the most rewarding part is connecting the right solutions with customer needs. EasyPark Business offers solutions that truly simplify tasks for finance, managers, and, most importantly, all employees.
Do you have any memorable moments from your experience supporting customers with the EasyPark Business solution?
Hard to pick just one.. I’ve had many memorable moments in my 3 years working with the EasyPark Business solution. What I’ve truly loved is our approach to implementing new solutions for our customers. We don’t just create something we think will work; we actively involve our customers in discussions.
Said by the customer
Nina Granroth, Bravida’s administrative coordinator
EasyPark's system is easy to use and customer-friendly. Adding new people and creating locations in the service is effortless and quick. The personalized business service provided by EasyPark is always available, and the collaboration is proactive.
Nina Granroth, Bravida’s administrative coordinator
Discover the solution that fits your needs
For medium and large enterprises
In the dynamic landscape of medium and large enterprises, optimizing costs and streamlining operations is a top priority. With EasyPark Business, your employees can manage their parking effortlessly, eliminating the tedious task of reimbursement reports. Discover how EasyPark Business can enhance your employee experiences and boost your administrative efficiency.
For small businesses
In the world of small businesses and self-employment, every moment and resource counts. EasyPark Business simplifies parking management, saving you time and frustration when it comes to finding spots, making payments, and managing receipts. All your parking-related expenses are unified into a single invoice for your convenience.
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Bravida Finland Oy, a leading provider of energy-efficient building solutions in the Nordics, addressed their need to streamline operations to enhance the work efficiency of both its installers and administrative staff.
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