What do I do if my license plate is not recognized when driving out of a parking facility?

On the barrier's case you will find a button with the inscription 'INFO'. Press this to get in touch with a Q-Park employee who helps you to exit the garage.

If you have an active parking session, you can either click the 'Report an issue' button in the app where you can see your parking or contact us directly. Please provide your license plate number, start date, and the end time of the parking.